ENGHOUSE AND ORACLE

Optimal Performance for Your Cloud Contact Centre


Why Cloud?

We give you the tools you need to provide the best customer experience possible in your contact centre:

  • Remove the need for maintaining costly IT infrastructure and invest in growth
  • Significantly reduce total cost of ownership for running cloud contact centres and other business software
  • Benefit from consistent and fast performance, unrivaled value and enterprise SLAs
  • Strong migration support and enterprise IT
  • Differentiated customer service and experience - across all interaction touchpoints

Oracle Cloud Infrastructure is a major cloud provider with an enterprise SLA that covers performance and manageability in addition to uptime requirements. Our infrastructure enables companies to run any workload in the cloud, helping to increase business value and productivity.

Protect Existing Investments

Our team of experts will be there to assist you every step of the way in migrating legacy systems to the cloud, with minimal risk and superior results. With the latest high-end components, support for open standards and multicloud strategies, and an unwavering commitment to protecting sensitive business data, Oracle Cloud Infrastructure is perfectly suited to help you build out your business’s future. Oracle Cloud encompasses compute, storage, network, container services, and more, including migration tools that simplify how organizations migrate on-premises workloads to the cloud.

Reliable


Always available, global distribution with native localization for business continuity.

More than IaaS


Cloud is more than Infrastructure-as-a-service. An integrated cloud stack delivers results faster, simpler, and more reliably than maintaining separate applications.

Agile


Add agents, interaction channels and new features easily. Oracle Cloud infrastructure allows you to meet seasonal demands.

Security-First


Security, compliance and data sovereignty in the cloud provided by Enghouse & Oracle to support your contact centre.

Flexible


Flexibility in voice infrastructure - connect any PBX, UC, SIP directly to the agent desktop.

Highly Customisable


High degree of control management, customisation and configuration to suit all business requirements.

The Benefits:

Oracle Cloud Works for Your Business.

01

Already using Oracle software?

Get optimal performance on Oracle Cloud.

Although it's built to handle any type of workload, it has also been extra engineered to run Oracle workloads in the best possible fashion.

02

Oversubscribing is not a hazard anymore

Our all-inclusive service pricing means there are no hidden costs to our services, so you do not have to look out for extra charges regarding additional storage, or network traffic.

03
Future-proof your business

Oracle is using machine learning to revolutionize data management with the introduction of the world’s first Autonomous database, delivering more automation for more savings.

"In both those areas (network and storage) Oracle Cloud Infrastructure is delivering a significant step change in the price-performance available to our HPC Cloud customers."
Jamil Appa | Co-Founder and Director of Zenotech
I originally made the decision based on operational and security reasons, but I'm pleasantly surprised to hear that we are saving more than one million dollars a year."
Colin Harrison | VP of Finance & Technology
Overall, we find that the Oracle pricing structures are very simple and transparent, and do not contain any hidden fees or additional subcharges, unlike many other CSPs including AWS or Azure".
AVM Consulting

Enghouse Interactive

We strive to deliver the most reliable contact centre solution possible to increase the value of any communication. We will increase customer retention and identify new product and revenue stream opportunities and release the full potential of one of the most important functional areas within your organisation.

Contact Us

Ask us how we can help transform your contact center.

Enghouse Interactive UK

Imerium, Imperial Way

Reading

RG2 0TD

United Kingdom

+44 2087 633808

Eimarketing.cloud@enghouse.com